Zimbra: Problem after upgrading from 5.0.10 to 5.0.14

Problem

Release 5.0.14_GA_2850.F7_20090303145157 F7

I can not contact the Zimbra server anymore using a Zimbra client or the website.

# tail -f /var/log/zimbra.log
Mar 28 01:12:15 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Sleeping…Key lookup failed.
Mar 28 01:12:16 my_servername postfix/smtpd[6505]: warning: problem talking to service rewrite: Success
Mar 28 01:12:16 my_servername postfix/master[3629]: warning: process /opt/zimbra/postfix/libexec/trivial-rewrite pid 7850 exit status 1
Mar 28 01:12:16 my_servername postfix/master[3629]: warning: /opt/zimbra/postfix/libexec/trivial-rewrite: bad command startup — throttling
Mar 28 01:12:22 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Global system configuration update.
Mar 28 01:12:22 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gacf ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:28 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy URLs update.
Mar 28 01:12:28 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:32 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy Backends update.
Mar 28 01:12:32 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyBackends ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:35 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Memcached Servers update.
Mar 28 01:12:35 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMemcachedServers ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:38 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All MTA Authentication Target URLs update.
Mar 28 01:12:38 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMtaAuthURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:42 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Configuration for server my_servername.r71.nl update.
Mar 28 01:12:42 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gs:my_servername.r71.nl ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:42 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Sleeping…Key lookup failed.

Hostfiles seem to be OK, DNS works great… ip address did not change…
I tried to follow up advice in the ZIMBRA forum but I could not find a solution.

Problem started after the time I restarted ZIMBRA for the first time after the upgrade, so first it worked after the upgrade!

Solution

Well… this one took me a while.

I had to recreate the certificate. The guide was very helpfull.

Then I ran into the problem the MTA would not start anymore:

[zimbra@my_servername ~]$ zmcontrol start
Host ventoux.r71.nl
Starting ldap…Done.
Starting logger…Done.
Starting mailbox…Done.
Starting antispam…Done.
Starting antivirus…Done.
Starting snmp…Done.
Starting spell…Done.
Starting mta…FAILED
Starting zmmtaconfig…zmmtaconfig is already running.
postalias: warning: /etc/aliases, line 97: need name:value pair
postsuper: fatal: scan_dir_push: open directory defer: Permission denied
postfix failed to start
Starting saslauthd…done.
Starting stats…Done.

Solution to this problem:
# /opt/zimbra/libexec/zmfixperms (run as root)

I’m back in business again.